+268 2508 5650 (Customer Care)
+268 2508 5651 (24-hour)
0861 11 778 (Emergency — RSA only)

Base Option

Summary of product option with link to the benefit structure.

Customer Care

+268 2508 5650

24-hour Authorisation & Assistance

+268 2508 5651

Emergency Contact

0861 11 778 (RSA only)

Social
General Queries

info@lidwalahealth.com

Pre-authorizations

preauth@lidwalahealth.com

Claims

claims@lidwalahealth.com

Membership related Queries (on boarding, Resignations, Option Change, Beneficiary changes etc)

membership@lidwalahealth.com

Finance related queries (Credit Control, Payments, contributions etc)

finance@lidwalahealth.com

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